Tropical Mall

Terms of Service


Welcome to Tropical Mall. By accessing our website or visiting our physical premises in Addis Ababa, you agree to comply with and be bound by the following terms and conditions. These terms are governed by the laws of the Federal Democratic Republic of Ethiopia.

1. Right of Admission

Tropical Mall Management reserves the right of admission. All visitors must conduct themselves in a manner that is respectful to other shoppers and mall staff. Disruptive behavior, illegal activities, or violation of mall safety protocols will result in immediate removal from the premises.

2. Use of Facilities & Parking

Our parking and common area facilities are provided for the convenience of mall patrons. Tropical Mall shall not be liable for any loss, theft, or damage to vehicles or personal property unless such loss results directly from proven negligence or misconduct by the Mall’s management or staff. Users are encouraged to follow all posted directional and safety signs. For added convenience, Tropical Mall also provides valet parking services. Our valet attendants are available in the parking area to assist visitors with safe and efficient parking. .

3. Intellectual Property

All content on this website, including logos, text, images, and branding for Tropical Mall, is the property of Tropical Mall and is protected by intellectual property laws. You may not reproduce or distribute any content without written permission from management.

4. External Services & Tenants

While we host various shops and services, Tropical Mall is not responsible for the individual business policies, product warranties, or services provided by independent tenants within the mall. Any disputes regarding purchases should be directed to the specific store involved.

Prohibited Items: The carrying of hazardous materials, weapons, or any illegal substances is strictly prohibited on mall grounds. All visitors are subject to security screening at entry points for public safety.

5. Limitation of Liability

Tropical Mall shall not be liable for any direct, indirect, or consequential damages resulting from the use of our website or the physical use of mall facilities, except as required by Ethiopian Law.

6. Updates to Terms

We reserve the right to update these Terms of Service at any time. Changes will be effective immediately upon being posted to this page. We encourage visitors to review these terms periodically.

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